Customer Interview Survey
Name :
Company :
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On scale 1 to 10 please record how satisfied you are in relation to the following questions, where 10 being the best-valued answer and 1 being the worst-valued answer:
1.-How would you rate the communication and effectiveness of our project engineering team in the development and execution of your projects?
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10
2.-How do you consider that our quality meets your expectations and standards in terms of the products we deliver to you?
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10
3.-In case of a non-conforming product, how would you evaluate our service and time reaction to provide you a containment measure and/or corrective actions?
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10
4.-How would you evaluate the attention and support provided by our customer service team in terms of their ability to resolve your inquiries and meet your needs?
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10
5.-Do you consider that we accomplish with the agreed delivery time for your open orders?
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10
6.-How would you describe your level of satisfaction with our AVID company?
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10
7.-Additional comments and/or Suggestions:
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